Jetbin's Privacy Policy — Your data is completely secure

Jetbin A trusted online Sports Betting platform for users in Bangladesh. We believe your personal information belongs to you. That's why Jetbin's Privacy Policy Built with complete transparency — so you always know how your data is being handled.

This Privacy Policy applies to the Jetbin website, mobile app, and all related services. It is in effect whenever you register on our platform, place bets, or contact customer support.

Jetbin complies with applicable data protection regulations in Bangladesh and employs internationally recognised cybersecurity standards. Our goal is to provide you with a safe, trustworthy, and enjoyable betting environment.

Jetbin We collect certain personal information necessary to provide our services. A detailed breakdown of each data type is provided below.

Information Collected at Registration

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential Address & District
• National ID number (for KYC verification)
• Preferred payment method and mobile banking number

Information Collected Automatically During Use

• IP Address & Device Type
• Browser Information & Operating System
• Page visit time, session duration
• Betting History & Transaction Data
• Cookie & Session Data

Documents for KYC Verification

• Copy of National ID
• Passport (where applicable)
• Utility bill or proof of address
• Selfie or live photo (for identity verification)

Jetbin Collected information is used only for specified purposes. Every use of your data is clearly outlined below.

For service operation

• Creating and managing your account
• Accepting, Processing & Settling Bets
• Processing Deposits & Withdrawals
• Managing bonuses and promotions

For security and compliance

• Detecting fraud, money laundering, and account misuse
• Completing KYC & Age Verification
• Meeting Regulatory & Legal Obligations
• Monitoring accounts for suspicious activity

For an enhanced experience

• Customising the service to match your preferences
• Sending relevant offers and promotions (with your consent)
• Improving Platform Performance
• Improving customer support services

Jetbin Your personal data is never sold or rented to third parties. However, certain information may be shared in a limited number of specific circumstances.

Payment Processors

Necessary information is shared with mobile banking services such as bKash, Nagad, and Rocket to process transactions. This data is used solely for payment processing.

Legal and regulatory authorities

If Jetbin receives a lawful request from a government or law enforcement agency, we are required to provide relevant information. In such cases, we share only the minimum data necessary.

Technology Service Provider

We work with select technology partners for cloud hosting, cybersecurity, and analytics services. All partners operate under strict confidentiality agreements.

Jetbin Cookies are used to enhance your browsing experience and maintain platform security. They are small text files stored in your browser.

Cookie types and purposes

• Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand how the platform is being used — you can turn this off.
• Security cookie: Used for fraud detection and bot identification.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

Jetbin Uses industry-leading technology and best practices to keep your personal information secure.

• SSL/TLS Encryption: All data transmitted on the website is secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP verification for an extra layer of account security.
• Firewall protection: Advanced firewall protection to block unauthorized access.
• 24/7 Monitoring: 24/7 system monitoring and suspicious activity detection.
• Regular Security Audits: Penetration testing and vulnerability scanning.
• Encrypted database: All sensitive data stored on our systems is kept in an encrypted state.

JetbinEvery user registered on Jetbin has the following rights over their own data.

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: To update incorrect or outdated information, please contact support.
• Right to Erasure: You may request deletion of your data after your account has been closed, following the applicable retention period.
• Right to Opt Out of Marketing: You can opt out of promotional messages at any time.
• Data Portability: You can request a copy of your data in a specific format.
• Right to Object to Processing: You may object to the use of your data for specific purposes.

To exercise these rights support@jetbin.bet Reach us by email. We typically respond within 7 business days.

Jetbin We strictly do not collect data from or provide services to anyone under the age of 18. Age is verified at the time of registration.

• Date of birth verification is mandatory at the time of registration.
• Any registration by a person under the age of 18 will result in immediate account termination.
• A proof-of-age document is required as part of KYC verification.
• If any minor's data is collected inadvertently, it will be deleted immediately.

Jetbin Your data is not retained beyond what is necessary. Retention periods for different types of information are outlined below.

Once the retention period expires, data is securely deleted or irreversibly anonymized.

Jetbin This privacy policy may be updated as needed. You will be notified of any changes through the following methods.

• An update notice will be published on the website.
• For major changes, you will be notified directly at your registered email address.
• The "Last updated" date at the top of this page will be revised accordingly.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend visiting this page periodically to stay up to date.

For any questions, requests, or complaints regarding the Privacy Policy Jetbincontact the data protection team.

• Email: support@jetbin.bet
• Support Hours: 24/7, seven days a week
• Language: Support available in Bengali and English
• Response Time: Typically within 7 business days

When submitting a data request, please write from the email address registered to your account and include your username — this helps us respond faster.